Key Insights From:
Mistakes Were Made (but Not by Me): Why We Justify Foolish Beliefs, Bad Decisions, and Hurtful Acts
- Good cult leaders are masters at resolving cognitive dissonance in their followers.
- Cognitive dissonance theory challenged the idea that we are rational, reward-seeking creatures at our most basic level.
- In politics, moments of cognitive dissonance can be extreme, but so can our efforts to resolve them.
- Memories are fluid and tend to drift in the direction of self-justification.
- Marriages thrive when couples resist the temptation to self-justify.
- Reflexively self-justifying can be problematic, but so can the inability to self-justify at all.