Key Insights From:
You're Not Listening: What You're Missing and Why It Matters
By Kate Murphy
Key Insights From:
You're Not Listening: What You're Missing and Why It Matters
By Kate Murphy
What You'll Learn:
Besides “I love you,” the phrases “Let me finish” and “You’re not listening to me” are among the most common in close relationships. But what are we overlooking when we are so determined to get a word in edgewise? Journalist Kate Murphy knows a thing or two about listening well. Every time she interviews someone for a story, she asks questions and then carefully attends to the response. She has witnessed what an open, attentive presence unlocks for others, as interviewees share far more than they intended to. It is a surprising and gratifying experience for both parties, and often these unexpected meanderings into unchartered conversational territory have inspired Murphy’s best storytelling. These experiences as a professional listener sent Murphy on a quest to understand what good listening is and the perks it brings. You’re Not Listening is an ode to better relationships, deeper understanding, and the reclamation of a vanishing art form.
Key Insights:
- We are so conditioned to make sure our voices are heard that we have lost touch with the art of listening well.
- Listening connects us to life itself better than any other human endeavor.
- Assumptions are earplugs.
- Good listeners resist the urge to follow mental rabbit trails mid-conversation.
- Your brain processes sharp disagreement the same way it does being chased by wild animals.
- Good listeners support what speakers are expressing instead of shifting the focus.