What You'll Learn:
What are insights and how do they occur? Why do we need them and what keeps us from encountering more of them in our daily lives? After years of investigation, cognitive psychologist Gary Klein offers an explanation, drawing anecdotes from science, business, medicine, and law enforcement to show us why we miss things.
Key Insights:
- People and organizations tend to play not to lose instead of playing to win.
- Insights can take different forms, but we all know it when we’ve landed on one.
- We all benefit from insights, but the complacent find them upsetting.
- If you’re serious about insight hunting, don’t put undue pressure or constraints on yourself or your organization.
- Learn to look for connections amidst swirls of ideas, to tolerate contradictions, and to use experience to unearth false assumptions.
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