Key insights from
Supercommunicators
What you'll learn
Charles Duhigg is a Pulitzer Prize-winning journalist, a former reporter for The New York Times, and the author of the bestsellers The Power of Habit and Smarter Faster Better.
In Supercommunicators, Charles Duhigg asks why some people can connect with almost anyone while the rest of us so often talk past each other. Drawing on neuroscience, psychology and stories of spies, jurors, doctors, sitcom writers and activists, he argues that great communication is not a gift but a skill anyone can learn. You’ll learn the three kinds of conversation hiding inside most discussions, why matching the other person matters more than being clever, how questions and listening build trust, how to hear emotions no one says aloud, and how to make conversations about identity and conflict safer for everyone involved.
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