Key Insights From:
Never Split the Difference: Negotiating As If Your Life Depended On It
By Chris Voss, Tahl Raz
Audio Available | 11 Minute Read
Key Insights From:
Never Split the Difference: Negotiating As If Your Life Depended On It
By Chris Voss, Tahl Raz
Audio Available | 11 Minute Read
What You'll Learn:

The godfather of FBI hostage negotiation, Thomas Strenz, described his work as full of “the bad, the mad, and the sad.” But according to former FBI lead international kidnapping negotiator, Chris Voss, the bad, the mad, and the sad are all over the place. Bank robbers and terrorists don’t need to be the only people to benefit from the humanizing negotiation skills that the FBI uses to de-escalate conflicts and make people feel safe.

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